City of Surrey - Report A Problem

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Internet Explorer (Windows)

From the menu, select "Tools | Internet Options".
Click the "Security" at the top of the dialog box.
Click the "Custom level..." button.
At the new Security Settings dialog box, scroll down to "Scripting".
At "Active scripting", click the "Enable" radio button.
Click the "OK" button to close the Security Settings dialog box.
Click the "OK" button to close the Internet Options dialog box.

Chrome (Windows)

Click the wrench icon.
Click "Options" in the menu the wrench icon revealed.
Click the "Under the Hood" tab in the dialog box.
At the new Content Settings dialog box, click "JavaScript".
Click the "Allow all sites to run JavaScript" radio button.
Click the "Close" button to close the Content Settings dialog box.
Click the "Close" button to close the Options dialog box.

Firefox (Windows)

From the menu, select "Tools | Options".
Click the "Content" tab at the top of the dialog box.
Check the "Enable JavaScript" checkbox.
Click the "OK" button to close the dialog box.

Firefox (Mac)

Select "Preferences..." from the Firefox drop-down menu.
Click the "Content" tab at the top of the dialog box.
Check the "Enable JavaScript" checkbox.
Close the dialog box.

Safari (Mac)

Select "Preferences..." from the Safari drop-down menu.
Click the "Security" at the top of the dialog box.
Check the "Enable JavaScript" checkbox.
Close the dialog box.

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STEP 1*

On the image below, hover over the orange pin that best represents your problem or request for service.

Having trouble finding what you are looking for? Please click here to see the full list of Categories.

Building Inquiries	Snow and Ice
Graffiti	Storm Drainage, Creeks, and Ditches
Litter or Dumping	Street Tree and Forested Park Tree
Noise Complaints and Animal Control	Tap Water Supply
Park	Traffic Calming
Parking or Pay Parking	Traffic Signals or Street Lights
Roads, Sidewalks or Street Signs	Transportation Planning Inquiries
Secondary Suite Inquiries	Unsightly Property
Sewage	Waste Collection
Other

GRAFFITI ISSUES

TRANSPORTATION PLANNING INQUIRIES

UNSIGHTLY PROPERTY

ROADSIDE DUMPING AND ABANDONED ITEMS

NOISE COMPLAINTS AND ANIMAL CONTROL

STORM DRAINAGE, CREEKS AND DITCH ISSUES

TAP WATER SUPPLY ISSUES

SEWAGE RELATED ISSUES

REPORT AN ISSUE WITH OR REQUEST A TRAFFIC SIGNAL OR STREET LIGHT

GARBAGE, RECYCLING AND ORGANIC WASTE ISSUES OR ADOPT A STREET PROGRAM ENQUIRY

SECONDARY SUITE INQUIRIES

BUILDING INQUIRIES

REPORT A DAMAGED ROAD(POTHOLES), SIDEWALK OR STREET SIGN OR REQUEST A NEW STREET SIGN

PARK MAINTENANCE

STREET TREE AND FORESTED PARK TREE ISSUE AND TREE REMOVAL

OTHER REQUESTS

ON-STREET PARKING REGULATIONS

TRAFFIC CALMING (I.E. SPEED HUMPS, TRAFFIC CIRCLES, ETC)

SNOW AND ICE PROBLEMS

Your name and identifying information, such as your address, phone number and email address, will be kept confidential by the City of Surrey in accordance with the provisions of the Freedom of Information and Protection of Privacy Act of British Columbia. Alternatively, you may call 604-591-4152 and speak with a City representative about submitting an anonymous request.